Most vacuum cleaners have a brush roller with many series of small bristles that rotate and clean dirt and debris from your carpets. The vacuum then uses suction to move that debris into the vacuum so that you can dispose of it. Sometimes the brush roller can seize up if something becomes lodged in the foot of the vacuum. Fortunately, it is very easy for you to remove clogs and other debris that keeps the brush from rotating properly. If you have a pair of needle-nosed pliers and a pair of scissors, you will be able to fix the brush in your Bissell Healthy Home vacuum cleaner.
Power off the vacuum cleaner and unplug the power cord from the wall. This will protect you from electric shock.
Use the scissors to cut away any visible hairs, strings or other fibers that may cause the brush roller to bind. Use one hand to pull the fibers out while using the other hand to rotate the brush roller back and forth to facilitate removal.